SHIPPING POLICY

Shipping is free throughout West Malaysia. For East Malaysia, a small delivery fee applies which will be shown upon checkout. We ship on weekdays, you will be sent a tracking code once we ship your item(s) out. Delivery takes 3-5 business days after parcel(s) is shipped.

Get RM8 off when you pick up at our studio! Use the promo code: COMESAYHI upon checkout. You get to see items that are not listed in the online store too ;)

 

Please collect your purchase(s) within 3 days time. Store pickup is available during our business hours.

RETURN & REFUND POLICY

All sales are final. Strictly no returns and refunds.

 

Every item is handmade and one of a kind. Please expect some minor flaws or as we call it 'perfect imperfections' here at A Touch of Clay. They give pottery pieces character! In the event where your item arrived broken, please immediately send pictures to mytouchofclay@gmail.com. We can further discuss on how to proceed from there.

Happy shopping!